For two weeks I have been calling Social Security in order to change some information. The SHORTEST wait time I’ve encountered on the automated system is 40 minutes.
I therefore tried signing up on line, hoping that there might be a form available to do what I need to do: You guessed it! The online website is perpetually “not available at this time” – not even to register.
Ssa.gov has been rated 1.2 out of 5 points.
A few complaints from a website that tracks website problems:
Flushed local cache, etc., no help.
Unable to open ssa.gov or socialsecurity.gov in Chrome browser over Cox internet, over 12 hours now. Went down in the middle of a session last night.
Tried to log in using my user id and password. Takes me to the screen where I have to agree to terms and conditions. Check the agree box and hit next and it takes me back to a blank login screen.
cant get through any phone number
Our government at work under the current administration. Why am I not surprised? Similar to Affordable Care Act website?
I am trying to enter our w2s and it is not letting me sign in – is there a problem?
SSA logins are not working. On hold for a human for 40 minutes, still no answer. Is our government shut down? This is beyond ridiculous!!!
Need to get that site back up and keep it running. Need to fire some of them working on the system if they can’t get it back up in due time.
I’m an US citizen living in Australia and can’t access any social security web site for weeks.
Excessively long hold times to speak to someone. Then they disconnect when it is finally my turn. At the office, one interviewer says one thing then the next says the opposite. NOT HELPFUL. 800 number interviewers have proven to be useless, dissiminating incorrect directions and information. Constant letters of reduction of benefits, appeal to then be asked why I was there since there was no basis for the reduction only to be called back and told my checks would be reduced for years. If that confuses you, ur not alone. It does me too. Need a benefit letter. Told to get it online for their website to say to get it during normal business hours which for the past week have not exsisted since their system across the nation has been up and down.
social security office in xxx ny is reporting their systems are down
It’s 1:28 pm on Thursday February 4th, The system is down at the social security office xxx CA. Over 20 people cannot even be issued service numbers!
This isn’t user error; the website actually returns a dialog box saying “we’re sorry, we cannot process your request (to sign in) at this time, please try again later.”
Can’t log in again. I’ve been trying for several days.
Unable to log in, as well, for a full week. Calling SS…”someone will call back in 3 hrs and 34 mins!!! Trying several different computers, using both Chrome and Internet Explorer.
What is wrong with web site? Cannot get “my profile” to open. I get Error 500: javex.servlet.jsp.JspException Everytime I go to check profile no matter what electronic device I use. 1/26/16
I have not been able to get to my ss account or to my medicare application to check it out for the last 5 days or so
I can navigate, but I couldn’t access to login to my account for the last three days
Have not been able to access my Social Security account on their website for months. My login and password are correct, but will not let me log in. Tried to set up new account, claims I have a valid account already, and takes me back to login page. Every time it says I have already had 3 unsuccessful attempts to log in and try again in 24 hours. I get this if it’s 24 hours or 3 weeks between attempts. They are f#!ked up.
Cannot get on website for two days as of now! https://secure.ssa.gov/RIL/SiView.do
I have not been able to go to ssa.gov in days either and i did all i could to fix the issue it is NOT at my end it times out when trying to go to the pay and yes i have cleared my history and used other browsers so it most def not on my end
I have been trying to get to ssa.gov/bso for 3 days. Geek Squad and my provider Cox Communications checked my computer and said the problem is not with my computer. I called the systems people for ssa/bso (1-888-772-2970) and they asked what browser i am using, the Operating system, and my user ID for Business Services Online, and my phone number. The person I talked to said other people were also having this problem.
I haven’t been able to access socialsecurity.gov/presciptionhelp for two days now. This is pathetic. Why is there no one to fix the issues with this d*mn site?
Try to change direct deposit and password and goes to error page. Tried several times….ugh!!
My wife and myself, can not log in to our online accounts.. Have tried on 3 different computers, using a different web broswer on each.. 11-26-15
I can get into my online account but can’t estimate retirement benefits based on future senerios. The site doesn’t recognize me!
I am having same problem, checking on status of payment. Oh well, BIG Government gone amuck, I guess too busy killing terrorist to fix what is broken at home.
I have been trying for two weeks to sign in to my account on the social security website. The page won’t come up for me to even enter my password!! I need to apply for medicare, and it won’t let me sign in. I can get to the main page, but not to the sign in.
Tried last night and again this morning. Keeps saying it will be working as of 8 a.m.
We’re sorry, but some of the Social Security online services will not be available until 8:00 a.m. (ET) on Sunday, October 25 due to a scheduled upgrade. The services affected are Internet appeals, applications for retirement, disability, Medicare, and spouse’s benefits, my Social Security accounts, and Supplemental Security Income (SSI) mobile wage reporting. We apologize for any inconvenience.
We’re sorry, but the service you requested isn’t available right now. We apologize for the inconvenience.
If you have an urgent need, please call us Mondays through Fridays at 1-800-772-1213 between 7 AM and 7 PM. If you are deaf or hard of hearing, call our toll-free TTY number, 1-800-325-0778.
Can not sign it. it tells me: An account can not be found, You may select the “Create Account” button below to create an account. ~ I tried to create a new one and it said I have an account and asked if i forgot my password. So i did the lost password link and it again said: An account can not be found, You may select the “Create Account” button below to create an account. Please Help!
Tells me can’t verify my information I forgot username and pass word
I can open the home page but can’t open anything on the home page. 😦
Trying to retire, after 2 questions get a session timed out repeatedly!
I get message– : Program Error We’re sorry but this program has terminated unexpectedly
I continually get an error message stating ” terminated unexpectedly” and requests that I “try again later.”
I also get message terminated unexpectedly before that said cannot process request at this time
i try to logon to ssa.gov and when i click on sign in it tells me im sorry but the program terminated unexpectedly
If one system down why not open the other one if the website was down open the phone lines for the weekend If the website was going to be down have the phone line system open at least
It keeps telling me (1) I do not have an account or (2) it cannot verify my information.
Per SSA.gov website – 8/23/2015 12:22 am est – “We’re sorry, but the Social Security online services will not be available from 1:00 a.m. (ET) on Saturday, August 22 through 5:00 a.m. (ET) on Monday, August 24, 2015 due to a scheduled upgrade. We apologize for any inconvenience.”
ssa.gov does not permit me to login as of 3:15 PM EDT on Sat., 7/26/14.
I have entered user name on website several times, says I do not have an account. then when i try to set up an account it says i have one
Once again: unable to log on to the Social Security website. I’ve used both Google Chrome and Firefox, but the SSA website is 100% unresponsive. It’s always like this.
Sporadic. Using Firefox got in early today, in the middle of creating account. Crash. After several tries, finally got in again and successfully created account. Then hit hot link to make an online application and got “server not found”. Tried a few more times then waited until several hours later and couldn’t even get to the home page. Tried the hotlink in the email that confirmed I’d created an account. That got me to the home page, but any attempt to navigate to another portion of the site (including “sign in”) kicks back “server not found”.
Google Chrome, IE, Firefox Mozilla all says http://www.ssa.gov cant be found. cleared DNS cache, nothing is working. Talked to a couple IT guys. Seems that SS website has updated something and is not compatible with some updates on chrome, IE, firefox, ect.,
Says error entering 10 digit primary number.. I put 10 numbers there
called soc sec.. said no trouble.. sent me to socialsecurity.gov and trying to apply for benefits said cannot find server. She told me it was my servers fault because she had no trouble getting on. I cannot get on with my phone or tablet..
Cannot log into my account. Cannot find to the secure server (https).
The whole site is up except when I try to log in. At that point, page not found.
Anything the government is involved or sponsoring is dysfunctional. People who work there are useless and not held accountable. Have you been in a DMV office or any government agency? The attitude of the staff and their lack of care is obvious.
ssa.gov is down right now and the wait time if you call in is 2 hours!
Been trying to login for weeks and weeks, using Safari, Chrome, Firefox, IE — nothing!
Once again, the Social Security website is down…